Impact Solutions
Services

Five doors in

Contract Health Check

A second opinion before you sign, or before you renew.

An independent read on a vendor proposal or a live contract: pricing, terms, service levels, performance and solution design. You get a findings pack that says what is off market, what is structurally weak, and what to do about it, in priority order.

Three to five weeks. For anyone mid-negotiation, approaching a renewal, or quietly suspicious that the price stopped being fair some time ago.

Contract Benchmarking

Know what you should be paying.

Benchmark your outsourced finance, business process or IT scope against live market data: what buyers are actually paying today, not survey averages. We test price and volume together, not just rates, because most of the money sits in work you no longer need to buy. You get a low, median and high market range, a gap list against best-in-class contracts, and a sized business case for closing it, savings identified and a phased path to get there.

Four to seven weeks. Negotiation support available as a follow-on. For CFOs, shared-services directors and procurement leads heading into a renewal.

Sourcing Advisory

Run the deal properly, from business case to signature.

Sourcing strategy and business case, RFx build and run, response evaluation, negotiation playbook, contracting, and transition oversight if you want it. We run whichever route fits: competitive rebid, sole-sourced bid, or renegotiation with the incumbent.

Eight to twenty-four weeks depending on route. For CIOs, CPOs and heads of GBS running a renewal, a rebid, or a first-time outsourcing.

Capability Centre Advisory

Build it, fix it, or decide not to.

Strategy and a self-funding business case for a capability centre in nearshore or offshore locations, including India. Model choice between de-novo, virtual and build-operate-transfer. For centres that already exist, a maturity assessment and cost benchmark against comparable operations, then the work to close the gap.

Three to five months for strategy and business case. Execution oversight runs longer. For European enterprises and PE portfolio companies building or optimising offshore capability.

AI Deal Advisory

Price the AI deal before the vendor prices you.

Your providers are repricing around AI and there is no reference price in the market yet. We bring one. Which pricing model fits the work: per conversation, per agent seat, outcome-based, labour replacement or blended. How to structure productivity commitments so the savings actually arrive. What comparable AI deals are being signed at.

Four to eight weeks. For COOs, CIOs and GBS leads negotiating an AI or automation deal without a reference point.